Mitel 5324 IP Phone

The dual-mode 5324 IP Phone is a feature-rich, multi-line IP speakerphone with full duplex handsfree operation. It is geared toward users who must change their telephone feature set to match their changing needs. This includes managers, professionals and teleworkers as well as contact center/help-desk agents. With it, users get superb call handling as well as user-programmable access to advanced voice communications, IP-based applications and services. The 5324 IP Phone supports a full lineup of IP peripherals such as programmable key modules (PKMs), conference units and line interface modules, for even greater access to IP applications right at the user’s desktop.

The 5324 IP Phone is specifically designed for communications-intensive companies that require a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the user’s desktop. This includes unified communications, speech recognition, PC integration, contact center, and remote voice and data applications. An enterprise-class phone, the 5324 IP Phone has a white, 40-character backlit, graphics display, 24 programmable keys, eight telephony function keys, and three context-sensitive softkeys for feature customization.

When used with Mitel Unified Communicator® (UC) Express or Mitel Unified Communicator (UC) Advanced, the 5324 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs, and ultimately improved business process integration.

Features of the 5324 IP Phone include:

  • Two-line, 20-character white, backlit graphics display with auto-dimming
  • 24 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access)
  • Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
  • Three context-sensitive softkeys for intuitive feature access
  • Peripherals support: Mitel Programmable Key Modules 12 and 48, Mitel Line Interface Module, Mitel 5310 IP Conference Unit
  • Handsfree operation (full duplex)
  • Support for UC Express and UC Advanced applications
  • Support for SIP and MiNet protocols
  • Supports Mitel Gigabit Ethernet Stand and Mitel 5610 IP DECT Stand
  • Dual port (10 / 100 MB switched Ethernet)
  • Chinese characters support (market expansion)
  • Power over Ethernet (PoE) support for IP conference modules as well as IP programmable key modules (PKMs) and line interface modules
  • Desktop user tool programming for easy access to telephone system features
  • Off-hook voice announce
  • On-hook dial
  • Dedicated headset jack
  • Speed calling
  • Call hold (place/retrieve)
  • Call transfer
  • Do not disturb
  • Call forward
  • Conference call setup
  • Voicemail access – large message waiting lamp
  • Browser-based desktop configuration tool
  • Direct page/group page
  • Last number redial
  • ACD agent and supervisor support
  • Customizable center panel
  • Hearing aid compatible handset
  • Wall-mountable
  • Two-position, 35-degree tilting stand for better viewing angle
  • Multiple powering options (802.3af-compliant)
  • Designed for power conservation: reduces power consumption for overall energy savings

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