Unified Communicator

Unified Communicator Express

Unified Communicator (UC) Express is a lightweight, serverless unified communications client that provides productivity enhancements like click-to-dial, incoming caller ID pop-up, PC-based missed calls and speed calls list, and personal (Microsoft® Outlook®) directory integration.

UC Express provides an innovative telephony toolbar GUI that allows users to manage the functionality of their Mitel IP Phone with speed and ease – directly from the Microsoft Windows taskbar on their PC desktop.

UC Express Softphone provides similar functionality to UC Express but is aimed at mobile or remote workers, enabling them to become more accessible to customers, management and their co-workers regardless of location.

Unified Communicator Advanced

Unified Communicator (UC) Advanced is Mitel’s award-winning unified communications application that provides a single access point for all business communication and collaboration needs. It allows real-time access to everyone in the organization, on or off the premises, and enhances the effectiveness of “in the moment” communications.

UC Advanced offers:

  • Rich presence and availability
  • Deskphone and softphone integration
  • Corporate directory access
  • Visual voice mail
  • Detailed call history
  • Secure instant messaging
  • Point-to-point video
  • Integration with Microsoft® Outlook® and Office, and IBM® Lotus Notes®
  • And more…

With UC Advanced Mobile, there’s no more “out of office” – even when you are mobile. UC Advanced Mobile installs as a client on supported BlackBerry®, Android™, and iPhone® / iPad® devices and extends key UC Advanced capabilities to mobile users. Search your corporate directory, check visual voice mail, and automatically update your presence status and call routing preferences based on your location or time of day.

Additional Information

Audio and Web Conferencing
Audio Call Recording
Customer Interaction
Video Conferencing